Cooperative Mobility

IT can’t do it alone.  Smartphones are coming in from all directions, many times driven by end-users.  And I haven’t seen many IT departments in 2009 flush with new resources to handle this influx as well as they would wish.  Employees need to share the responsibility with IT to manage security, cost, and mobile apps.  Think of it as self-governance guided by IT policy.

The basic notion of Cooperative Mobility is that most users want to do the right thing but don’t have the data or the tools to always make the right decision.  Cost control is a good example.  Everyone has their horror story of the $5,000 international roaming bill.  Usually it’s not voice – it’s data, because the user just didn’t know how much data traffic email and browsing actually generates.  In almost all instances, real-time visibility would have dramatically cut usage.

But which behaviors can be realistically changed and which require tighter control from IT?  And what is the cost trade-off?  If the premise of Cooperative Mobility is correct, striking that balance will reduce IT costs, scale IT effectiveness and actually increase user satisfaction by pushing more visibility and control to the perimeter.

MobileIron's Smart@Work delivers Cooperative Mobility

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